Frequently Asked Questions

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Our specialty lies in delivering legally compliant, professional investigations across legal, corporate, and personal matters. With a team of former solicitors and HR professionals, we expertly navigate complex issues - from family law and criminal investigations, to a wide range of corporate inquiries, including internal fraud and sensitive HR matters.

Simply contact us. We’ll the collect necessary information we need from you, guide you through the process, and start the investigation promptly with a tailored investigation plan suiting your needs.

During our initial consultation, we will discuss our fee arrangements with you. We offer fixed-fee and time based fee approaches, depending on the complexity and work involved in your matter.

Yes. We offer a free initial 15 minute consultation to gather information about your matter and to confirm our Service Agreement.

Yes. While we’re based in NSW, we operate nationwide and can assist with cases across all Australian states and territories. 

Yes, we maintain clear and consistent communication with clients, providing updates at every key stage of the investigation or process serving. 

Yes, all our investigations include professionally prepared, factual reports suitable for court proceedings, insurance claims, HR matters, internal and external reviews, or even personal use.

Our surveillance includes time-stamped video and photo evidence, detailed behavioural observations, and a full written report suitable for legal proceedings. 

Yes, through our skip tracing services, we can locate individuals using lawful and advanced investigative techniques. 

We use a combination of lawful databases, ethical investigative techniques, and fieldwork for skip tracing. All information is obtained in compliance with Australian privacy and surveillance laws to ensure accuracy, confidentiality, and legal integrity. 

Yes. After successful service, we supply a legally valid Affidavit of Service to confirm proper delivery of documents. 

Whether for personal or business purposes, we conduct detailed background checks covering employment, tenant applications, relationships, and partnerships. Our checks include criminal history, financial records, identity verification, and education credentials. 

Yes. We conduct impartial workplace investigations into issues like bullying, harassment, fraud, accidents, and policy breaches, delivering comprehensive HR-compliant reports. 

We provide professional investigations assisting lawyers and clients with parenting arrangements, custody disputes, child welfare, asset concealment, cohabitation checks, and infidelity concerns. Our factual, confidential reports support informed decisions while respecting the sensitivity of these cases. 

Whether for the defence or prosecution, we assist by gathering reliable, admissible evidence, locating and interviewing witnesses, taking statements, analysing crime scenes and CCTV footage, and preparing detailed, legally sound reports. 

Our factual investigations focus on gathering accurate, unbiased information through interviews, statement-taking, document and evidentiary analysis. We use open and ethical methods to establish the facts of each case. At the conclusion of every investigation, we prepare detailed, professional reports that support legal proceedings, insurance claims, workplace investigations, and both internal and external reviews. 

Yes. If you suspect you're being watched or tracked, we can detect hidden cameras, GPS trackers, and other surveillance devices, ensuring your privacy is protected.