FACTUAL INVESTIGATIONS & INTERVIEWING

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A factual investigation is a structured process of collecting evidence and statements related to an incident or dispute. Unlike surveillance or covert operations, factual investigations focus on gathering first-hand accounts, documentary evidence, and relevant data through open, ethical means.

We specialise in conducting factual investigations and professional interviews that deliver clear, objective, and actionable insights. Our services are designed to assist legal professionals, insurers, businesses, and private individuals in gathering reliable, accurate, and unbiased information to support decision-making, litigation, or internal reviews.

Our investigators specialise in obtaining factual statements from involved parties and witnesses, analysing available documentation, and compiling comprehensive reports suitable for use in:

• Criminal, family or civil legal proceedings
• Insurance claims and disputes
• Workplace and HR investigations
• Internal audits and reviews

Interviews are one of the most effective tools in any investigative process. We conduct impartial, structured interviews to uncover facts that may not be evident from documentation alone. Our interviewers are skilled in eliciting accurate and detailed information from individuals in a respectful and professional manner.

We conduct interviews related to:

• Criminal and civil law matters
• Family law cases (including custody and domestic disputes)
• Workplace incidents and disciplinary matters
• Workers’ compensation and personal injury claims
• Insurance investigations (including liability and fraud)
• Corporate and regulatory compliance issues
   

Each interview is carefully planned and tailored to the matter at hand, whether conducted in person, via phone, or remotely via secure video conferencing.